Privacy Policy CAHP-LBK
Privacy Policy
Certified Affordable Housing Provider
3502 Ave N, Lubbock, Texas
Website: https://cahplbk.com
Email: [email protected]
Effective Date: May 6, 2026
1. Introduction
Certified Affordable Housing Provider ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cahplbk.com or communicate with us, including via SMS text messaging.
Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: First name, last name, email address, phone number
Rental Application Information: Employment history, rental history, income, number of occupants, and other qualifying information
Device & Usage Information: IP address, browser type, pages visited, and time spent on our website
Communications: Records of SMS messages, emails, or other correspondence you send us
3. How We Collect Information
We collect information when you:
Fill out a form on our website or via SMS
Submit a rental inquiry or application
Voluntarily provide your phone number to receive SMS communications
Contact us by phone, email, or text
4. SMS / Text Messaging
By providing your phone number and opting in to receive text messages from Certified Affordable Housing Provider, you consent to receive SMS messages related to:
Rental availability and leasing information
Screening and qualification updates
Appointment scheduling and reminders
Follow-up communications regarding your rental inquiry
Message frequency may vary. Standard message and data rates may apply.
To opt out at any time, reply STOP to any text message you receive from us. After opting out, you will no longer receive SMS messages from us.
For help, reply HELP to any of our messages or contact us at [email protected].
We do not sell, share, rent, or trade your phone number or personal information with third parties for their marketing purposes.
5. How We Use Your Information
We use the information we collect to:
Process and evaluate rental applications
Communicate with you about available properties
Send SMS notifications, reminders, and updates
Improve our website and services
Comply with legal obligations
6. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
Service Providers: Trusted third-party vendors who assist in operating our business (e.g. scheduling tools, CRM software), bound by confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Withdraw consent to data processing where applicable
To exercise any of these rights, contact us at [email protected].
9. Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.
10. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Certified Affordable Housing Provider
3502 Ave N, Lubbock, Texas
Email: [email protected]
Website: https://cahplbk.com
Copyright 2026. Certified Affordable Housing Provider. All rights reserved.